Refund & Returns Policy

Refund & Returns Policy

At Karoo Blessings, we strive to ensure your complete satisfaction with our products. If you are not entirely satisfied with your purchase, we’re here to help.

Eligibility for Refunds and Returns:

1. Unopened Packages: To qualify for a refund or return, the product must be in its original, unopened packaging.
2. Request Period: Refund and return requests must be made within 7 days of receiving your package.
3. Proof of Purchase: Please provide a receipt or proof of purchase when requesting a refund or return.

How to Request a Refund or Return:

1. Contact Us: Please contact our customer service team at info@karooblessings.co.za or 083 659 4684 within 7 days of receiving your package to initiate a return or refund request.
2. Return Shipping: You will be responsible for paying the return shipping costs. Shipping costs are non-refundable.

Processing Your Refund:

1. Inspection: Once we receive your returned item, we will inspect it to ensure it meets the eligibility criteria.
2. Approval: If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Non-Refundable Items:

1. Opened Packages: Items that have been opened or used.
2. Perishable Goods: Items that are perishable or have a short shelf life.
3. Sale Items: Items marked as final sale.

Contact Us:

If you have any questions about our refund and returns policy, please contact us at info@karooblessings.co.za or 083 659 4684.

Thank you for shopping with us and supporting our mission. We appreciate your understanding and cooperation.